Privacy Policy
How we handle information collected through this website.
Illume Counseling ("we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect through our website, how we use it, and the choices you have. It applies to information collected on this website and does not replace the separate Notice of Privacy Practices that governs your protected health information once you become a client. Illume Counseling is the trade name of Spell Therapy and Wellness, PLLC.
Information we collect
When you submit the consultation or group interest form, we collect the information you choose to provide, such as your name, email address, phone number, the type of care you are interested in, and any message you include. Our website host may also automatically collect limited technical information such as your browser type, device, and general location, along with standard analytics about how visitors use the site.
How we use your information
We use the information you submit to respond to your inquiry, determine fit, and coordinate next steps. We use technical and analytics information to operate, maintain, and improve the website. We do not sell your personal information, and we do not share it with advertisers.
How your information is stored
Form submissions are transmitted through our website host and delivered to us by email. Website analytics are processed by our analytics provider. We take reasonable measures to protect the information we collect, though no method of transmission over the internet is completely secure.
Sensitive health information
Please do not include detailed health information in website forms. The website intake form is for initial contact only. Protected health information is handled through our secure clinical systems after you become a client, as described in our Notice of Privacy Practices.
Third-party services
Our website relies on third-party services for hosting, fonts, form handling, and analytics. These providers process limited information on our behalf and are subject to their own privacy practices.
Your choices
You may decline to provide information through our forms and contact us by phone or email instead. You may request that we delete inquiry information you have submitted by emailing care@illumecounselingnc.com.
Children
This website is intended for adults. We do not knowingly collect information from children through the website. Care for minors is arranged by a parent or guardian.
Changes to this policy
We may update this Privacy Policy from time to time. The "last updated" date reflects the most recent revision.
Contact
Questions about this Privacy Policy can be directed to care@illumecounselingnc.com.
Effective date: July 1, 2026.